Installation & Setup
Unified Search and OCR Engine Configuration
This article explains how to use Ping32 Unified Search and how to deploy and configure the OCR engine. After configuration is complete, administrators can perform centralized searches across multiple audit data types and search text extracted from Smart Screenshot records. Feature overview and common use cases Unified Search provides a centralized search portal for audit […]
Standalone MinIO Deployment
This article describes the operation process of deploying MinIO on a stand-alone server and configuring the Ping32 server to connect to the MinIO service. It is suitable for scenarios where you want to separate object storage from the Ping32 server and deploy it separately to improve storage scalability and operation and maintenance flexibility. Prepare the […]
How to Back Up Policies and Organizational Structure in Ping32
This article takes Navicat as an example to explain the backup process of the Ping32 server MySQL database. The MySQL database usually contains key data such as policy configuration and organizational structure. It is recommended to back up the database regularly and keep the backup files properly. Preparation Install Navicat endpoint agent (it is recommended […]
How to Open Required Firewall Ports for Ping32 Services
After the Ping32 server is deployed, if you need to ensure normal endpoint access, policy delivery, and service communication, please complete port release based on the actual deployment location. Different deployment scenarios have different release methods: cloud servers usually control access through Security Group, and local servers usually release ports through Windows Firewall Inbound Rules. […]
How to Uninstall the Server
It is recommended to use the Windows standard uninstall method to uninstall the Ping32 server program; if the standard uninstall entry is unavailable or the uninstall fails, you can use the uninstall program in the installation directory as a supplementary method. Before uninstalling, it is recommended to use an account with administrator rights and ensure […]
Ping32 Server Hardware Requirements
This section explains the hardware and operating environment requirements of the Ping32 server program from two scenarios: test server and formal deployment server. Test server configuration requirements The number of endpoints in the test environment is small, and the demand for server hardware resources is relatively low. The server must meet the following basic conditions: […]
Authorized Software Library Overview and Import Guide
What is the authorized software library-> Authorized software library is the key judgment basis in the document encryption policy and is used to define: which processes (software/programs) are "permitted normal operating behaviors" for which file types (suffixes) in specific business scenarios. This library is based on a large amount of operational data and project practices […]
How to Synchronize the Ping32 Organizational Structure with an AD Domain
Some organizations deploy Active Directory (AD) in their internal network. Ping32 can synchronize organizational units (OUs) and related endpoint objects from AD into Ping32 so that endpoint grouping and organizational maintenance can be managed more efficiently. Configuration steps 1. Go to More Functions -> Domain Synchronization.Enable Domain Organizational Structure. 2. Click Add to create a […]
Alert Email Notification Configuration and Trigger Conditions
By configuring "email notification", when a specified alarm event is triggered, the alarm content can be pushed to the specified recipient by email, making it easier for security administrators to respond and handle in a timely manner. Support alarm types that trigger email notifications The following alarm types support sending email notifications: Sensitive word warning […]
How to Create a Standard Administrator
Some administrators may need to install a standalone Management Console or use the mobile app to participate in document approval. Before they can do so, you must create an administrator account in the Ping32 Management Console and assign the required permissions. Create a standard administrator account In the Management Console, go to System Settings -> […]
